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Zanussi | Help and Support

Washing machine pumps continuously and produces foam

Issue:
  • Washing machine pumps continuously and produces foam
Applies to:
  • Front loader washing machine (integrated and freestanding)
  • Top loader washing machine
Resolution:

1. Switch the machine off and clean the drain pump and filter

If the washing machine pumps continuously and produces foam it indicates, a lot of soap which produces a lot of foam is used, causing the level system can become clogged. Clean the pump and fluff filter, including the pump blade (if the pump blade is visible, rotate it with a pencil and refit the filter). For detailed procedure refer to the user manual supplied with your appliance.

2. Run a hot wash without any soap in order to flush any soap residues out of the machine

3. Contact an Authorized Service Centre

If the above suggestions did not solve the problem, we recommend requesting a visit by a service engineer.

NOTE: Depending on the problem, you may be charged for a service visit by an engineer, even during the warranty period.

Warning: We do not recommend using the product until the problem has been completely fixed. Unplug the product and do not plug it in again until you are certain that it is OK to do so.