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Zanussi | Help and Support

Washing machine door emits cracking sound



Cracking sounds from a door may be caused by dirt on the door’s hinges.

  • Cleaning the hinges can solve this issue and should be done with a damp cloth. Make sure to remove any visible fibers and residue.
  • If the hinges are clean, check whether there is any visible damage.
  • If the door seems damaged or continues making noise after cleaning, contact the Authorized Service Center.

NOTE: Depending on the problem, you may be charged for a service visit by an engineer, even during the warranty period.

  • Report error code: DQ

Warning: We do not recommend using the product until the problem has been completely fixed. Unplug the product and do not plug it in again until you are certain that it is OK to do so.

You can request a visit by one of our engineers by clicking on the link below. 

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