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Zanussi | Help and Support

Washing machine's door can be opened and water runs out



If a wash cycle with a rinse hold was chosen and the machine was turned off by using the cycle selector or disconnecting it from the power, the door can be opened after a few minutes, even though there is water in the machine.

  • The water will run out onto the floor.
  • When selecting the rinse hold cycle, remember to start a draining cycle before turning off the machine and opening the door.

If the above suggestion do not resolve the issue, contact an Authorized Service Center.

NOTE: Depending on the problem, you may be charged for a service visit by an engineer, even during the warranty period.

  • Report error code: DQ

Warning: We do not recommend using the product until the problem has been completely fixed. Unplug the product and do not plug it in again until you are certain that it is OK to do so.