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Zanussi | Help and Support

Why does an unpleasant odor come from the drum of my new washing machine?

If  an unpleasant odor come from the drum of my new washing machine, refer to the suggestions below for step by step instructions.

Non-hazardous residues from production can cause unpleasant odors.

  • Start a wash program with high temperature and half load.
  • After a few wash cycles no unpleasant odor should be present.
  • If your washing machine continues to have the unpleasant odor, we recommend requesting a visit by a service engineer.

To request a visit by one of our engineers please refer to Contacting an Authorized Service Center.