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Zanussi | Help and Support

Dishwasher door shifts up during a wash cycle

Issue:
  • Dishwasher door shifts up during a wash cycle
Applies to:
  • Integrated dishwasher
  • Freestanding dishwasher
Resolution:

1. Contact the installer

If your integrated dishwasher has been installed recently, the door panel may be too heavy, or the appliance may not have been installed correctly.

2. Check and, if necessary, wash out the spray arms, and clean the filters at the bottom of the unit in accordance with the user manual before using the appliance again.

If the appliance has been installed correctly, the problem may be blocked or clogged spray arms.

3. Contact an Authorized Service Centre

If your dishwasher is not integrated or recently installed, the dishwasher must be inspected and repaired by an engineer.

NOTE: Depending on the problem, you may be charged for a service visit by an engineer, even during the warranty period.

Warning: We do not recommend using the product until the problem has been completely fixed. Unplug the product and do not plug it in again until you are certain that it is OK to do so.