Skip to main content
Zanussi | Help and Support

Washing machine displays error message Eb0, Ebo or emits 11 beeps / 11 flashes

 

Issue:
  • Washing machine displays error message Eb0Ebo or emits 11 beeps / 11 flashes. It may indicate problems with the too low voltage of the power supply.
Applies to:
  • Front loader washing machine (integrated and freestanding)
  • Top loader washing machine
Resolution:

1. Check the voltage by plugging in the appliance somewhere else and then trying it again.

2. Remove any extension cable and try again.

3. Check whether the product is connected to ground in the electrical installation. Plug the machine into an grounded socket and try again.

4. Reset the appliance.

Remove the plug from the socket, wait 30 seconds and then plug it in again. 

5. Contact an Authorized Service Centre

If the above suggestions did not solve the problem, we recommend requesting a visit by a service engineer.

NOTE: Depending on the problem, you may be charged for a service visit by an engineer, even during the warranty period.

Make a note of the reported error code and quote it when you request an engineer. This will not solve your problem, but it will help our engineer identify the cause of the problem.

Warning: We do not recommend using the product until the problem has been completely fixed. Unplug the product and do not plug it in again until you are certain that it is OK to do so.

  • Report error code: DR