Skip to main content
Zanussi | Help and Support

Washing machine emits noises and shakes while spinning

There are different reasons why a machine makes too much noise. Try these suggestions before referring to the instructions in the user manual. (If you do not have your user manual, refer to Where can I find the user manual for my appliance?).


2017-11-07_1839.png
  1. Make sure that the transit bolts are removed from the back of the appliance.
2017-11-07_1840.png
  1. Make the washing machine level by raising or lowering the feet.
  • Use a spirit level to check whether the machine is level on all its feet.
  • The appliance must be stable on a level, hard floor.
  • You can adjust the feet using a spanner.
  • It is important that the appliance does not “rock”, otherwise, it will vibrate while spinning.

2017-08-18_1202.png
  1. Make sure that all the hoses are securely fitted and attached to the back of the appliance’s housing.
  • Loosely fitted hoses can vibrate against the appliance during spinning, producing a “knocking” noise.

 

  1. Check if the laundry is loaded correctly and make sure that there is no fabric caught between the door and drum.
  1. Loose coins, lighters, buttons or other small objects can get stuck in the drain filter - check the filter if the machine has one that is visible. You can get instructions on how to do this from the user manual. (If you do not have your user manual, refer to Where can I find the user manual for my appliance?).
  2. Loose straps from bras – check the holes in the drum/between the drum sections.

Normal noise – can occur anywhere during a wash. This noise can be caused by buckles and zips knocking against the window, vibrations during spinning, the pump and motor running, water inflow during filling cycles, a heating element which is warming up, fans operating during drying cycles (washer dryers only), beeps coming from the electronics when changing cycle, starting and ending a wash.

REMEMBER: A single item can make the appliance unbalanced during spinning in the same way as an overloaded drum can.