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Zanussi | Help and Support

UI buttons are not working or the UI is locked


Filter lamp
  • If the filter lamp is on, it may be reset without resetting the refrigerator. 
  • To do this, press the filter icon 2017-09-25_1106.png until the filter lamp goes off. 
  • If the filter lamp does not go off or the dispenser's buttons aren’t working, the refrigerator may need to be reset.
To reset the refrigerator if a padlock 2017-09-25_1107.png appears on the display at the same time:


  1. Unplug the appliance from the power socket.
  2. Reconnect the appliance to power.
  3. Press the "Mode"  button (A) within 6 seconds after temperature is displayed and hold it down until all the icons light up. 
  4. Press and hold the "Mode" button until temperature is displayed again. 
  5. Reset the filter alarm by holding the "Filter" button (B) until the filter icon goes off.
To reset the refrigerator if the buttons aren’t working:
  • You can reset the appliance by unplugging the power, waiting for 30 seconds, and then plugging it back in.
  • If you cannot reach the power socket, you can use the fuse safety switch instead.
  • When you have restored power to the appliance, turn it on again and test to see whether it’s now working properly.