If the refrigerator, refrigerator - freezer CO2 bottle doesn’t fit into the adapter, refer to the suggestions below for step by step instructions.
When installing a new bottle:
- If there is water leaking at high pressures, it indicates that the CO2 bottle is not sealed properly or there is no carbon dioxide in the water.
- This is most often caused by an incompatible CO2 bottle. AGA and SodaStream bottles with nozzles are not compatible with the refrigerator.
- Original bottles from AGA are compatible with the refrigerator.
Important: If you have an incompatible bottle, contact your CO2 dealer to have the bottle exchanged. Electrolux is not responsible for CO2 bottles or changes from CO2 bottle supplier.
CARBON DIOXIDE CARTRIDGES
AGA CO2 - easy, safe and sustainable:
AGA CO2 - for all Danish water machines:
If the above suggestions do not resolve the problem, we recommend contacting an Authorized Service Center.
To help you determine the exact nature of the problem, we recommend a visit by one of our authorized engineers to check the appliance and fix the problem.
When contacting us, please have the following information to hand. You will find this information on the manufacturer’s data plate:
- Model number
- Product number (PNC)
- ELC number
- Serial number
Data plate with model number, product number/PNC, ELC and serial number:
NOTE: Depending on the problem, you may be charged for a service visit by an engineer, even during the warranty period.
Make a note of the reported error code and quote it when you request an engineer. This will not solve your problem, but it will help our engineer identify the cause of the problem.
Warning: We do not recommend using the product until the problem has been completely fixed. Unplug the product and do not plug it in again until you are certain that it is OK to do so.
You can request a visit by one of our engineers by clicking on the link below.